FAQs
How do I order bread?
Orders for the following week may be placed online.
-Orders for nationwide shipping must be placed by 5 pm Sunday evening for Tuesday ship date.
-Orders for Manhattan pickup on Wednesday at the Union Square Greenmarket must be placed by 5pm Sunday evening.
-Orders for Brooklyn pickup on Saturday at the McCarren Park and Fort Greene Greenmarket must be placed by 5pm Wednesday evening.
Where is Knead Love Bakery?
Knead Love Bakery is located at GrowNYC Greenmarket locations on Wednesday, Friday, Saturday and Sunday year-round. Our breads and treats are baked daily at our gluten-free and Kosher commercial bakery located in Greenpoint, Brooklyn. Select breads and treats can also be purchased online from Farm to People and at retail locations including Bonberi Mart, Matchaful, and Butterfield Market.
Wednesday:
Union Square Greenmarket, 8am - 2pm
Friday:
Union Square Greenmarket, 8am - 2pm
Saturday:
Fort Greene Greenmarket, 8am - 2pm
McCarren Park Greenmarket, 8am - 2pm
Union Square Greenmarket, 8am - 2pm
Grand Army Plaza Greenmarket, 8am-2pm
Greenmarket at MOMA PS1, 8am-2pm
Sunday:
Upper West Side Greenmarket, 8am - 2pm
How do I store my Knead Love Sourdough Loaf?
The bags your breads come in are lined with a PLA coating. Bread can be kept on the counter for two days and the remainder should be sliced, wrapped, and frozen. Double-wrap bread in a reusable plastic bag in the freezer to keep bread safe from freezer burn. And this way, you can make a toast whenever you desire.
Is Knead Love safe for celiac?
Knead Love Bakery is not certified gluten-free. We're a great fit if you're avoiding gluten by choice or managing gluten sensitivity. All of our ingredients do not inherently contain gluten, but some of our regional grains may be grown, processed, or shipped alongside gluten-containing grains, so we cannot guarantee there is no contact with wheat. Please proceed with caution for your personal sensitivity.
Is the bread vegan?
Currently we use raw honey in the first stage of fermentation for the sourdough starter. (For vegans who do not consume honey we offer other products that are clearly marked). There is no dairy used in any of the products.
How is the bread made?
The sourdough process takes three days. It begins by feeding the starter (named Seymour) fresh milled brown rice or oat flour, and water. After feeding, Seymour ferments for 12-14 hours. Then, a leaven is made using additional milled brown rice or oat flour, and water. Twelve to fourteen hours later, we have the base starter used in our bread. Each loaf is prepared and then ferments for 24 hours before baking. This process allows the sourdough bacteria to grow properly and creates the depth of flavors.
I really want/knead bread now (we know the feeling)! Can I place a rush order?
Sourdough is fed and flours are freshly milled according to order quantities. Fermentation takes two days, which means orders must be placed in advance and we are unable to do rush orders outside of our bi-weekly production cycle.
We are at Greenmarkets throughout the week and select retail locations in Manhattan and Brooklyn.
What are the benefits of sourdough, and how does it get that sour flavor?
Sourdough lowers the glycemic index of the bread. Sourdough is the fermentation process of dough using naturally occurring lactobacillus cultures. Using freshly milled grains provides an optimal feeding environment for the sourdough bacteria. The acids produced by the various bacteria that inhabit the dough lower the pH level, creating the distinct sour flavor. Also, lower phytate levels make the bread more easily digestible.
Do you ship?
Yes, we’re currently shipping nationwide with UPS.
You can view shippable products here.
A last note about sourdough:
The bread is made by hand and sometimes may not look exactly like the picture. Like life, sourdough is wild and changes every week due to heat, water, milled flour size, etc. No two loaves are ever the same, and that is something we embrace about working with specialty ingredients and techniques.
didn't see your question?
Send us a note at hey@knead.love.