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FAQs

Frequently Asked Questions

How do I order bread?

Orders for the following week may be placed online.

-Orders for nationwide shipping must be placed by 5 pm Sunday evening for Tuesday ship date.

-Orders for Manhattan pickup on Wednesday at the Union Square Greenmarket must be placed by 5pm Sunday evening. 

-Orders for Brooklyn pickup on Saturday at the McCarren Park and Fort Greene Greenmarket must be placed by 5pm Wednesday evening.

How do I store my Knead Love Sourdough Loaf?

The bags your breads come in are lined with a PLA coating. Bread can be kept on the counter for two days and the remainder should be sliced, wrapped, and frozen. Double-wrap bread in a reusable plastic bag in the freezer to keep bread safe from freezer burn. And this way, you can make a toast whenever you desire.

Is Knead Love safe for celiac?

All of our ingredients are do not inherently contain gluten. But some of our regional grains may be grown, processed or shipped alongside gluten-containing grains. Therefore we cannot guarantee that there is no contact with wheat. Please proceed with caution for your personal sensitivity. (For more about our approach to gluten-free baking, please see.)

Is the bread vegan?

Currently we use raw honey in the first stage of fermentation for the sourdough starter. (For vegans who do not consume honey we offer other products that are clearly marked). There is no dairy used in any of the products.

How is the bread made?

The sourdough process takes three days. It begins by feeding the starter (named Seymour) fresh milled brown rice or oat flour, and water. After feeding, Seymour ferments for 12-14 hours. Then, a leaven is made using additional milled brown rice or oat flour, and water. Twelve to fourteen hours later, we have the base starter used in our bread. Each loaf is prepared and then ferments for 24 hours before baking. This process allows the sourdough bacteria to grow properly and creates the depth of flavors. 

I really want/knead bread now (we know the feeling), can I place a rush order?

Sourdough is fed and flours are freshly milled according to order quantities. Fermentation takes two days, which means orders must be placed in advance and we are unable to do rush orders outside of our bi-weekly production cycle.

We are at three Greenmarkets (Wed + two on Saturday) with plenty of treats.

What are the benefits of sourdough, and how does it get that sour flavor? 

Sourdough lowers the glycemic index of the bread. Sourdough is the fermentation process of dough using naturally occurring lactobacillus cultures. Using freshly milled grains provides an optimal feeding environment for the sourdough bacteria. The acids produced by the various bacteria that inhabit the dough lower the pH level, creating the distinct sour flavor. Also, lower phytate levels make the bread more easily digestible.

Do you ship?

Yes, we’re currently shipping nationwide with UPS.

A last note about sourdough:

The bread is made by hand and sometimes may not look exactly like the picture. Like life, sourdough is wild and changes every week due to heat, water, milled flour size, etc. No two loaves are ever the same, and that is something we embrace about working with specialty ingredients and techniques.